Frequently Asked Questions
Need help? Check out some of the common questions we get most frequently from first time renters.
STORAGE NOW offers 5 x 5'; 5' x 10'; 10' x 10'; 10' x 15' ;10' x 20'; 10' x 25' ; 15' x 15'; 20' x 20' ; 20' x 25' ;storage units. To determine the size of the unit you may need, please review our size estimator.
If you are storing sensitive items which may be affected by cold, hot or moisture, you should consider climate control. If you would be comfortable storing your items in a typical garage, then climate control is not necessary for you .Climate controlled units are heated in the winter and due to our cooler climate, naturally cooled in the summer. Climate control helps protect sensitive items such as wood furniture, leather furniture, electronics, paintings, important documents, etc. The usual maximum temperature in a climate-controlled unit is approximately 78 degrees.The minimum temperature in a climate-controlled unit is approximately 50 degrees and the humidity level does not typically go above approximately 60%.
While your items are in storage they are not covered by the storage location for loss or damage. We strongly recommend that all customers take advantage of the insurance offered at our location. Do not assume any existing policy will automatically cover your items in storage. Check with your insurance agent regarding your homeowners or renters policy coverage's.
You cannot store any hazardous, toxic, or illegal items. Also, no food or perishable items can be stored in our spaces. If in doubt of what can be stored in our spaces, please ask the property manager. Examples of items that cannot be stored are: Ammunition, gasoline, paint, paint thinner, propane, food, produce, plants, fireworks, etc.
All leases are on a month to month basis. There is a one-month minimum term rental. We do not rent units by the day or week. We only require 10 days notice when you are vacating, so there is no long-term commitment.
Every tenant’s rent is due on the first day of the month. We will pro-rate your rent the month you are moving in.
Once you have signed your lease, you will be issued a personalized gate code to gain access to the property 5 am to 11 pm 7 days a week. You will need to purchase a lock and keys for your unit which are yours to keep.
We have video cameras recording 24 hours a day. Gate access is limited to current tenants only.
Sure! Store expensive items to the back of the space and place large pieces of furniture to the front of the space. Wrap glass and other breakable items in bubble wrap, paper pads, or quilts. Use the height of the space to maximize the cubic feet by standing large pieces of furniture on end and/or on top of each other. Do this only if the furniture is safe and securely placed. Be sure to use paper pads or cloth to protect furniture from scratches. Store heavier items on the bottom and light items on the top. Label your boxes on three sides to save from having to move them around to find the contents. For ventilation, it is a good idea to leave a couple of inches of air space between the walls and your items, especially block walls. It is a very good idea to maintain a written inventory of items in your space. Consider storing valuables, books and other items stored in boxes on pallets to keep them off the floor and away from moisture.